Terms & Conditions

Effective date: 09/11/2026

These Terms & Conditions apply to your use of the Samaras Wollongong website and to bookings, catering orders and gift vouchers with Samaras Wollongong Pty Ltd (ABN 70 681 973 133) ("we", "us", "our"). By using our website or services, you agree to these terms.

Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.

Website use

We take care to keep our menus, prices, opening hours and other website content accurate and up to date. However, menu items, prices and availability may change without notice, and in-restaurant pricing applies on the day.

All content on this website, including text, images, logos and design, belongs to us or our licensors and may not be copied or reused without our written permission.

Our website links to third-party websites, including OpenTable, NextOrder and Square. We are not responsible for the content, availability or practices of those websites.

Table bookings

Table bookings are made through OpenTable, and OpenTable's terms also apply.

  • Bookings are held for [15] minutes past the booking time. After that, the table may be released.
  • Groups of [8] or more may need to [pay a deposit of $[AMOUNT] per person / book by phone].
  • Tables are booked for up to [2 hours] [for groups of X or more].
  • Please give at least [24 hours'] notice to cancel or change a booking. [A no-show or late cancellation fee of $[AMOUNT] per person may apply to groups of [8] or more.]

BYO

Samaras Wollongong is a BYO restaurant.

  • BYO is [wine only / wine and beer].
  • A corkage fee of $[CORKAGE FEE] per [bottle / person] applies.
  • Alcohol will not be served to, or consumed by, anyone under 18 or anyone who appears intoxicated. We may ask for ID.
  • We may refuse or stop service to anyone behaving in a way that is unsafe or disruptive.

Online orders

Online orders are placed and paid for through NextOrder, and NextOrder's terms also apply. If there is a problem with your order, please contact us directly on 02 4229 6950 as soon as possible.

Catering

Catering enquiries submitted through our website are requests for a quote only. An order is confirmed only once we have confirmed it in writing [and received your deposit].

  • Catering orders need at least [X days'] notice.
  • The minimum catering order is [X guests / $X].
  • [A deposit of [X]% is required to confirm your order, with the balance due [X days before the event / on delivery].]
  • Cancellations made more than [X days] before the event receive a [full refund of the deposit]. Cancellations within [X days] [forfeit the deposit].
  • Final guest numbers must be confirmed [X days] before the event.
  • [Delivery is available within [AREA / X km of Wollongong] for a fee of $[AMOUNT]. / Orders are for pick-up from 22 Market St, Wollongong.]
  • Our kitchen handles common allergens including nuts, sesame, gluten and dairy. We cannot guarantee that any dish is free of allergens. Please tell us about any allergies or dietary requirements when confirming your order.

Gift vouchers

Gift vouchers are sold through Square, and Square's terms also apply to the purchase.

  • Vouchers can only be used for dining in at Samaras Wollongong, 22 Market St, Wollongong. They cannot be used for online orders, catering or at any other location.
  • Vouchers are valid for [3 years] from the date of purchase. The expiry date is shown on the voucher.
  • Vouchers cannot be exchanged for cash. [Any unused balance [remains on the voucher until expiry / is forfeited].]
  • [REFUND POLICY, e.g. Vouchers are non-refundable except where required by law.]
  • Lost or stolen vouchers cannot be replaced [unless the purchase can be verified].

Liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website or services. Where our liability cannot be excluded, it is limited to supplying the goods or services again or paying the cost of having them supplied again.

Changes to these terms

We may update these terms from time to time. The current version will always be available on this page.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact us

Samaras Wollongong Pty Ltd 22 Market St, Wollongong NSW 2500 Email: samaraswollongong@gmail.com Phone: 02 4229 6950