Privacy Policy
Effective date: 09/11/2026
This Privacy Policy explains how Samaras Wollongong Pty Ltd (ABN 70 681 973 133), trading as Samaras Wollongong ("we", "us", "our"), collects, uses, stores and discloses personal information through our website. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).What information we collect
We only collect personal information you choose to give us, plus limited, non-identifying information about how our website is used. Catering enquiry form. When you submit a catering enquiry, we collect your name, contact details and event details (such as date, location, guest numbers and menu selections). We do not collect payment details, dietary or allergy information, or your IP address through this form. Website analytics. We use Google Analytics to understand how visitors use our website, such as pages visited, time on site, device and browser type, and general location (city or region). This information is collected using cookies and does not identify you personally. Contacting us. If you email or phone us, we collect the information you provide so we can respond.How we use your information
We use your personal information to:- respond to your catering enquiry and prepare a quote or order
- contact you about your enquiry or event
- answer questions you send us
- understand and improve how our website is used
How long we keep your information
Catering enquiry submissions are stored securely in our website's database and are automatically deleted after 90 days. Email notifications of enquiries and website backups are also deleted within 90 days. If your enquiry becomes a confirmed booking, we may keep the details needed for our business, tax and accounting records for as long as the law requires.Who we share information with
We only share your personal information with service providers who help us run our website and business, and only as needed for that purpose. These include:| Provider | Purpose | Location |
|---|---|---|
| Our website host | Hosts the website and stores catering enquiries | Australia |
| Emailit | Sends email notifications when a form is submitted | United States and other countries |
| Google (Gmail) | Receives and stores enquiry emails | United States and other countries |
| Google (Analytics) | Website usage statistics | United States and other countries |
| Google (Maps) | Displays our location on a map | United States and other countries |